K*****n

• Managed assets worth ₹1,000 Cr, achieving 15% YOY revenue growth through innovative digital business models. • Preparing and presenting annual budgets, operating plans, and service/spares plans to corporate leadership. • Overseeing profit and loss, inventory management, manpower recruitment, and plant audits. • Monitoring AR collection plans to maintain DSO as per corporate targets. • Leading techno-commercial coordination for power plant O&M projects domestically and internationally. • Driving internal & external customer complaint resolutions to ensure high satisfaction. • Oversaw digital and process audits, ensuring compliance and operational excellence. • Developed and implemented resource optimization strategies and conducted digital transformation initiatives across O&M operations. • Spearheaded the development of APM strategies leveraging AI/ML and big data to enhance decision-making processes. • Delivered comprehensive RCM and FMECA analyses, optimizing maintenance practices and improving operational efficiency. • Collaborated with partners and clients to champion digital transformation initiatives, driving customer-centric approaches.

• During an ERP system implementation, we used Agile sprints to roll out key features in phases, allowing for continuous improvement and reduced implementation risk. • In one Kaizen event, our team improved equipment changeover time by 30% through minor adjustments suggested by operators. • By applying Lean principles in spares delivery, we reduced non-value-added steps and cut order processing time by 25%. • By implementing a predictive analytics tool, we optimized inventory levels and reduced holding costs by 20%. • Executed performance improvement projects reducing auxiliary power consumption by 1%. • Secured ISO 45001 certification renewal for three consecutive years.