AI & ML Specialist (No-Code/Low-Code Expert)

Job Description

Company Overview

BookLeaf Publishing is one of India’s most trusted self-publishing platforms, recognized for its innovation, scalability, and process automation. We’re committed to transforming the publishing landscape through intelligent systems that minimize manual intervention and maximize efficiency.

Role Summary

We are seeking a driven AI & ML Specialist to join our team. In this role, you will lead the design and deployment of intelligent, scalable systems using no-code/low-code platforms and AI-based integrations. Your core responsibility will be to eliminate repetitive tasks and enhance operational efficiency across departments.

Key Responsibilities

Develop and maintain AI-driven automation tools, bots, and workflows to streamline business processes
Build intelligent chatbots that handle real-time data and offer contextual support
Integrate multiple platforms and tools, including CRMs, Google Sheets, email systems, and social media APIs
Consolidate and synchronize customer data across systems, reducing the need for manual data handling
Prepare comprehensive documentation for workflows and enable smooth handover to non-technical stakeholders
Required Experience: Must-Have:

1–3 years of hands-on experience building automation workflows using tools like Zapier, Make.com, Bubble, Airtable, or similar
Practical understanding of API integrations, webhooks, and conditional logic
Experience using AI tools (e.g., OpenAI, GPT, Dialogflow, LangChain) in real-world workflows
Ability to design solutions independently from brief to execution
Preferred But Not Mandatory:

Prior experience in startups, SaaS, publishing, or customer support automation
Light coding skills in JavaScript or Python (for custom steps in workflows)
Familiarity with chatbot frameworks like Rasa, Botpress, or Dialogflow
Experience integrating with platforms like Gmail, WhatsApp Business API, Meta (Instagram) Graph API, Google Sheets, CRMs, etc.
Core Competencies and Technical Skills

Proficiency in no-code/low-code automation platforms such as:
Zapier, Make (Integromat)
OpenAI (GPT-4, LangChain)
Bubble, Airtable, Notion API
Dialogflow, Botpress, Rasa
Strong analytical and systems thinking, with the ability to creatively connect tools and workflows
A product-oriented mindset, capable of identifying automation opportunities and implementing end-to-end solutions with minimal oversight.
Why Join Us

If you’re passionate about building intelligent workflows, thrive on problem-solving, and want to shape the future of publishing through automation, BookLeaf Publishing offers a dynamic and forward-thinking environment for your growth.

Job Type: Full-time

Pay: ₹25,000.00 – ₹80,000.00 per month

Benefits:
Leave encashment
Work Location: In person